Answer from approved support knowledge
Ground replies in help articles, imported tickets, Shopify context, support procedures, and saved runtime evidence.
Zeiko SupportAI customer support agent
AI customer support agent for small teams
Resolve repeated support questions, route risky cases to humans, and prove every support outcome from one Zeiko workspace.
Support QA
Outcome proof pack
Founding package
$49/mo
Dedicated support-agent monthly checkout plan.
Included outcomes
100
Measured support outcomes before custom volume planning.
Outcome model
$0.99
Per resolved outcome for billing-audit scenario modeling.
Resolution and AI-resolution rates classified
Human handoff path verified before launch
Billing audit separates billable and non-billable rows
Founding package
$49/mo
Dedicated support-agent monthly checkout plan.
Included outcomes
100
Measured support outcomes before custom volume planning.
Outcome model
$0.99
Per resolved outcome for billing-audit scenario modeling.
Support agent scope
Package support as a measurable customer agent
Zeiko Support turns chat, email, handoff, QA, and improvement loops into one support-agent operating surface.
Route risky cases to humans
Create durable tickets with transcript context, assignment state, public replies, internal notes, and handback history.
Test before public claims
Run Support QA, procedure simulations, model replays, trust controls, and proof-pack checks before publishing outcomes.
Improve the agent from missed cases
Turn unresolved, reopened, slow-response, and handoff-heavy conversations into approved improvement artifacts.
Buyer-readable pricing
Start flat, prove outcomes, separate usage billing later
The founding package keeps checkout simple while Zeiko measures support outcomes in the ledger that will drive future outcome-priced usage.
$49/mo
Founding support-agent package on dedicated monthly checkout.
100 outcomes
Included measured support outcomes before custom planning.
$0.99 model
Scenario-priced billable outcomes in the audit ledger.
Claim readiness
Buyer claims are gated before they become public proof
Support QA classifies packaging claims as approved, qualified, or blocked from measured outcome reports, ROI assumptions, and persisted billing-audit evidence.
Price claims
Approved from billing configThe flat founding package claim comes from the dedicated support-agent monthly plan.
Resolution claims
Measured per accountResolution-rate claims stay account and window specific until enough support conversations exist.
Outcome pricing
Requires ledger rowsUsage-price claims require persisted billable outcomes from the support outcome billing audit.
ROI claims
Qualified assumptionsPayback estimates require measured volume plus buyer-confirmed handling time and labor cost.
Launch path
From first channel to publishable proof
The page promise matches the operator workflow: connect evidence, define the outcome, then run QA before claims leave the workspace.
Website widgetIn-app support bubbleEmail intakeWhatsAppTelegramSlackSMSInstagramFacebook Messenger
Connect or import support evidence
Start with a website widget, email intake, Shopify support context, or imported helpdesk tickets and articles.
Define outcomes and handoff rules
Decide what the customer agent can resolve, when it should route to a person, and which channels count for the pilot.
Run QA and publish only passing proof
Use outcome QA, procedure simulations, trust checks, and billing-audit rows before using buyer-facing resolution claims.
FAQ
Support-agent buying questions
The offer is intentionally scoped to a pilot package, measured outcomes, and proof that operators can inspect before public claims.
What counts as a Zeiko Support outcome?
A support outcome is a customer conversation where Zeiko resolves the request with an AI customer-agent reply, completes an allowed support workflow, or routes the case to a human with a durable ticket and context.
Is the founding support-agent package a free trial?
No. The founding package uses the dedicated support-agent monthly checkout path and includes a 14-day operator success-review window for setup, QA, and proof review.
Can Zeiko prove support-agent performance before public claims?
Yes. Support QA packages outcome reports, simulations, trust controls, recommendation impact, and billing-audit evidence before a team uses public resolution or outcome-pricing claims.
Launch Zeiko Support as your first customer agent
Start with support, then expand into ecommerce, social, reporting, and specialist workflows from the same workspace.