FAQ

Zeiko is a Shopify-first AI agent workspace for ecommerce teams. You can run support, sales, social publishing, SEO, and store-operations workflows from one place, then deploy agents across your channels.

The storefront agent can answer catalog and order questions, suggest products and sizes, and help shoppers move toward checkout. It is designed for support and sales directly in your Shopify store experience.

Custom agent creation and deployment are available on Business, Scale, and Enterprise. Starter and Team focus on packaged agent experiences.

Starter and Team include packaged agent workflows with Shopify as the primary path, plus secondary SEO and YouTube package options. They are built to help teams launch quickly without custom setup.

Zeiko supports in-app chat, website widget, Slack, GitHub, WhatsApp, Telegram, webhook/API, and Postiz. You can keep the same agent logic and workflows while deploying to different channels.

Not necessarily. Most teams deploy one specialized agent across multiple channels and keep a shared workflow policy. You can also create channel-specific specialists when needed.

Storefront support and sales deployment is positioned as a Business+ capability. If you need embedded Shopify support and sales chat with custom agent behavior, choose Business or above.

Yes. Zeiko includes human handoff flows so conversations can move from AI to an operator when needed, then continue with full context.

A basic setup can be done in minutes: connect Shopify, choose your starting niche, and deploy in-app or website widget first. Advanced multi-channel rollout can be done incrementally.

Yes. Paid plans include a 7-day trial so you can evaluate workflows, channels, and team fit before committing.

Yes. You can cancel from billing settings at any time.

Each paid plan includes a seat allowance, and additional users can be added with per-seat pricing. Higher tiers increase included capacity and custom agent limits.

You can run all of them. Shopify is the primary ecommerce path, and SEO and YouTube remain available as secondary package tracks for growth teams.

Zeiko uses authenticated integrations, scoped account access, and team-level permissions. You control connected services and can manage integration access directly in your workspace.