For support teams
Support Agent
Answers customer questions and resolves support requests from approved business knowledge.
Example outcome: Customer and operator received the next step
Support · Commerce · Voice
Deploy agents across phone, web, Shopify, and messaging. They work from approved knowledge, use scoped tools, and hand off when they should.
Test before launch. Nothing consequential runs without the access you approve.
Live synthetic workflowCustomer request
“I need to move my appointment.”
Choose the job
Each agent owns a clear job, a controlled set of tools, and an inspectable result. Add another only when the first job works.
For support teams
Answers customer questions and resolves support requests from approved business knowledge.
Example outcome: Customer and operator received the next step
For Shopify stores
Helps shoppers choose products and operates connected Shopify workflows.
Example outcome: Exact product and checkout next step confirmed
For phone operations
Answers calls and completes tightly scoped administrative tasks.
Example outcome: New time repeated and confirmation issued
One operating promise
Read the customer request against approved knowledge and current system state.
Use only scoped tools. Pause for approval or hand off when authority is missing.
Return the updated record, confirmation, and context your team needs next.
Built for a real front desk
See a bilingual AI receptionist guide a caller, change a fictional appointment, show the resulting record, and stop when the request belongs with clinical staff.
Clinique Horizon Physiotherapy
Appointment record
Start with one clear job
Test the conversation, inspect the actions, and decide what goes live after you see the proof.