Customer work, resolved.
One customer agent that answers, takes approved action, and hands off with every detail intact.
Measured in production, not staged in a demo.
Zeiko's storefront runtime is checked against required sources, response latency, and the path a shopper actually experiences.
These are dated production measurements, not projected outcomes or borrowed industry benchmarks.
- Required-source cases passed
- Policy replay, May 6, 2026
- Storefront stream first body
- Production probe, May 24, 2026
- Storefront bootstrap
- Production probe, May 24, 2026
Customer teams
Built alongside teams doing real customer work.
Zeiko is already supporting commerce, service, rentals, and operations for teams that need customer work resolved, not merely answered.
An answer is only the beginning
Zeiko finds the right context, runs the approved next step, and keeps a person ready when judgment matters.
The workspace below makes the source, proposed action, approval, and human fallback visible in one resolution record.
Order #1842
Customer conversation
- Answer
- Approved sources attached
- Action
- Policy checked before execution
- Handoff
- Transcript and next step ready
One operating system. Four specialist roles.
Start with the role tied to a real business outcome. The agent keeps the same governed runtime while its tools, sources, and procedures change with the job.
Switch roles to inspect the prompt, grounded reply, action state, and audit evidence each specialist carries.
Support agent
Resolve the request, not just the question
Ground replies in approved sources, run the safe next action, and preserve the full thread for a person.
Designed outcome
Fewer dead-end answers
From request to recorded outcome.
Each Zeiko flow shows where the agent starts, what it does, and what the operator receives when the work is complete.
Choose a state to inspect one execution canvas instead of a wall of disconnected feature cards.
Execution evidence
Answer and take action
A commerce agent moves from a shopper question to a store-grounded response.
- Store context loaded
- Policy source attached
- Action recorded
The next step stays inside the conversation.
One conversation. A complete resolution.
Zeiko follows the work from the first question to the final outcome, with your rules and people in control.
Four recorded stages keep the work legible from context retrieval through action, escalation, and continuous improvement.
- 01
Understand
Pull the right customer, order, and policy context.
- 02
Act
Run approved workflows across the tools your team uses.
- 03
Escalate
Bring in a person with the full transcript and next step.
- 04
Improve
Record gaps and outcomes so the next resolution is better.
- Requested
- Assigned
- Contacted
- Resolved
Maya Chen
Customer operations
Operator receives the customer thread, assigned owner, order context, policy source, and resolution controls.
Automation that knows when to bring in a person
Zeiko handles the repeatable work and makes judgment calls easy to review. Your team stays close to every customer that needs them.
The operator receives the owner, transcript, policy source, proposed action, and resolution controls before replying.
- Approvals before high-impact actions
- Complete context when a person steps in
- A visible record of every decision
Set the rules once. Keep them visible.
Every agent works from the same operating model: approved knowledge, scoped tools, clear limits, and a clean escalation path.
Select a layer, tool, or launch target to see how capabilities are connected without granting broad account access.
- Procedures for repeatable work
- Scoped tools for real actions
- Shared memory across channels
- Approvals before risky moves
Agent
A specialized agent coordinates the execution layer around one business outcome.
- Role
- Goal / Context / Guardrails
- State
- Observable
- Control
- Policy-aware
Default Tools
Launch Targets
Credibility comes from visible controls and real deployments.
Trust starts with a system your team can inspect: scoped access, approval policy, ownership, channel continuity, and recorded work.
We publish measured production probes and label roadmap items as roadmap instead of presenting them as shipped guarantees.
Current trust status
- Data handling boundaries
- Available
- Account-scoped permissions
- Available
- Audit and outcome history
- Available
- Formal uptime SLA
- Roadmap
- External certifications
- Roadmap
- Published customer quote
- Approval required
Customer work in Zeiko
Dalias
Zeiko-managed catalog, cart, public order intake, and WhatsApp ordering workflows.
SaltyDNA
All five production policy replay cases passed with required storefront sources.
Meet the agent your customers will talk to
Ask about fit, pricing, ecommerce, or support handoff. This is the same website channel your team can configure and deploy.
The interaction uses the production widget path, including shared context, governed actions, and human handoff when configured.
Ready when you are. Open the live widget whenever you want to talk to Zeiko.
Zeiko Sales Agent
Website widget channel
Qualify demand
Capture intent, objections, and urgency before the handoff.
Keep context
Send the full conversation into the shared agent workspace.
Stay governed
Use the same widget channel, handoff, memory, and audit path.
Start with one outcome
Put Zeiko in front of the next customer request.
Deploy one specialist agent, connect the tools it needs, and keep every action visible to your team.