Sales agents need commerce memory
The agent should know which product the shopper is viewing, what variants exist, which collections matter, and what policy details could block the sale. Zeiko keeps the sales conversation tied to store context and team workflows instead of treating each message as a generic support ticket.
- Product-fit answers grounded in catalog data
- Bundle, upsell, and cross-sell prompts based on buyer intent
- Handoff paths when a discount, refund, or edge case needs approval