The four commerce surfaces agents care about
Shopify frames the agentic buyer journey around negotiation, product discovery, cart and checkout, and order monitoring. Zeiko translates those surfaces into merchant work: clean product data, reliable policies, guarded actions, customer handoffs, and measurable workflow outcomes.
- Discovery: product, variant, pricing, and availability clarity
- Checkout: clean cart handoff and buyer context
- Orders: status, fulfillment, refunds, returns, and exceptions