Customer support agent
Answer repeated shopper questions about products, shipping, returns, fit, and policies.

Shopify support agent
Zeiko gives Shopify stores a recurring customer support agent for shopper FAQs, product questions, shipping and return questions, and human handoff. Use the SaltyDNA live store as the demo reference, then launch the same support-agent path on your store.
What you get
The founding plan is intentionally simple: one Shopify support agent, one live store context, and a focused set of shopper questions to answer first. Start with FAQs, product questions, shipping and returns, then expand once the flow earns trust.
Answer repeated shopper questions about products, shipping, returns, fit, and policies.
Use your store pages, FAQs, and support rules to shape the first support workflows.
Escalate questions that need a person instead of forcing every shopper into a bot loop.
Use the founding customer checkout for one Shopify support agent.
Email your Shopify URL, FAQ, and top support questions to hello@zeiko.io.
Start with shopper FAQs/product questions and expand once the support flow is working.
Fulfillment standard
The agent starts with practical store knowledge instead of generic chat. It should answer the questions shoppers ask before checkout and know when to route the conversation to a person.
Built for Shopify stores with repeated product, shipping, return, or fit questions
Under-$100 founding plan for the first recurring support-agent customers
Uses SaltyDNA as the live demo reference for an in-store Zeiko agent
Starts with support answers and human handoff before broader automation
One Shopify customer support agent for shopper FAQs, product questions, shipping/returns, and a human handoff path. Setup starts from your live store pages and support rules.
Yes. Zeiko has a live agent running on saltydna.ca that can be used as the demo reference for Shopify support-agent conversations.
No. The agent is for repeated questions and first-pass answers. Questions that need judgment, refunds, or custom handling should still hand off to a person.
Email your Shopify URL, FAQ or policy pages, and top support questions to hello@zeiko.io. Zeiko uses that context to scope the first support-agent workflow.
Subscribe to the founding plan, send the store URL and top support questions, and use SaltyDNA as the live demo reference. The goal is a recurring Shopify support agent that handles repeated shopper questions before they become manual support work.