Platform Features
Overview of Zeiko's core features — business intelligence, workflows, forms, email automation, and social publishing.
Zeiko includes workspace tools for agents, workflows, contacts, forms, social publishing, and commerce operations.
Use this page when a customer asks what product areas Zeiko includes.
Before You Start
- Some features require integrations such as Shopify, Google Workspace, Stripe, or Postiz
- Some limits vary by plan
- Some actions may only be available to workspace admins or users with the right permissions
Business Intelligence
Use business intelligence features to ask questions about your data and turn raw signals into action.
- Smart Data Analysis — AI automatically surfaces the most important insights and trends
- Predictive Forecasting — Revenue, customer behavior, and market trend predictions
- Customer Segmentation — Automatic grouping based on behavior, value, and preferences
- Pattern Recognition — Automatically identify trends, anomalies, and opportunities
- Natural Language Queries — Ask complex business questions in plain English
Workflow Automation
Build repeatable growth systems with AI-assisted workflows that connect to your existing tools.
- Visual Workflow Builder — Create and iterate workflows without engineering
- AI-Assisted Actions — Use AI steps to summarize, analyze, and recommend within each workflow
- Scheduling — Run workflows daily, weekly, on weekdays, or monthly
- Pre-built templates — Start from workflow templates for agent operations, social media, SEO, and cross-channel campaigns
Available Playbook Templates
- Agent creation and onboarding automation
- Support ticket triage
- Lead intake automation
- Social media post and content repurposing
- SEO workflow automation
- Local SEO landing page automation
- E-commerce SEO collection automation
- Competitor monitoring
- Review response automation
- Cross-channel campaign automation
Forms and Contacts
- Create and manage forms for lead capture, intake, and feedback
- Contact management with import/export
- Lead capture and qualification flows
Email Automation
- Built-in email sending (limits vary by plan)
- Email workflow triggers and sequences
- Onboarding checklists and drip campaigns
Social Media Publishing
Publish to multiple social channels through Postiz integration:
- X, LinkedIn, Instagram, Facebook, TikTok, Pinterest, YouTube
- Google My Business, Reddit, Threads, Discord, Telegram
- Bluesky, Mastodon, Medium, Dev.to, WordPress, and more
Reseller Portal
Availability depends on your plan and workspace setup:
- White-label invoicing
- Price lists and custom terms
- Reseller role management
Security
- Encryption and secure OAuth-based integrations
- Account-scoped access controls
- OAuth 2.0 authentication for all integrations
- Contract-based plans may include SSO, SLA, and data residency options
Common Questions
I cannot access a feature I saw in the docs
- Check whether the feature needs a connected integration
- Check your current plan limits
- Check whether your role allows that action in the workspace
I want a feature to run automatically
Look at Agents, Workflows, and any related integration setup first. Many features only become useful after the required workflow or connection is enabled.